FAQ

Answers to questions you might have

  • When did Prestige Host launch?

    We launched our web design service in 2010 and added a hosting service in 2013. With a reputation among our clients for providing a first class, friendly, and affordable service, clients love that we go the extra mile.

  • How much does a Prestige Host website cost?

    The website subscription fee is only £10 per month (billed annually). Optional domain email is £12 per year per address. An optional Content Package for managed content updates is £24 per year. Design service starts from £99.

     

  • Can Prestige Host design my website for me?

    Yes. Prestige Host offers a done-for-you design service. Prices start from £99 for a Homepage, About page, and Contact page with contact form. Additional service/product pages pages are £25 each (discount for multiple pages).  £15 per page for other pages e.g. FAQ, Reviews, Case Studies etc. The Content Package is free for the first year with a design service purchase.

  • Do I need my own domain name?

    You do not need your own domain name in order to enjoy your free trial. However, you will need one should you wish to keep your website when your trial ends. You can purchase a domain for less than £10 per year. Prestige Host can provide domain name suggestions and a step-by-step guide.

  • What email options are available?

    Both Site Builder and WordPress offer domain email as an option e.g. contact@example.com. If you prefer to use Gmail or Hotmail, contact form messages can be sent to any email address of your choice.

  • How reliable is the hosting?

    Prestige Host websites are super fast, secure, and reliable. A free SSL certificate (https) is included as standard, ensuring your visitors' data is always protected. Servers are optimised for fast page loading with 99.9% uptime guaranteed, minimising any risk of downtime for your business.

  • How does support work?

    Support is carried out via email. You will have access to lots of how-to videos plus an extensive knowledge-base. No call centres or frustrating support bots — only first class, personal support.

    No calls centres or frustrating support bots to negotiate. Only first class, personal support.

    Support is carried out via email. To request support then complete this simple fom.

     

     

     

  • Terms of Service

    A full written quotation will be supplied for the service you are interested in with Terms of Service attached.

  • Have We Omitted To Mention Something?

    If there is a question that we have not covered then send us a message and we will endeavour to answer your request.